Nope, not a pre-install and not a Compaq. I installed myself and when this was going on earlier I already wiped everything and started over. It is Win2K with SP3 (having the same problems with SP2) on an AMD K6-2 400MHz with 256 megs of RAM. I am pretty much at my wits end here. Mike ================================= Michael Davis Admin, The Vital Point Forum http://budogeeks.tzo.com/phpbb